FAQs

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We source our teas from over 150 renowned tea plantations and small individual farms in India. Within the country, we procure from 5 popular tea-producing regions, namely: Darjeeling, Assam, Nilgiri, Kangra, and Sikkim. 

After sourcing our teas directly from plantations within hours of harvest, we bring them to our state-of-the-art tea facility in New Delhi, India. The teas then go through rigorous rounds of cleaning, sorting, quality testing to remove any impurities/dust/foreign particles. Teas then pass through a final 10+ quality checkpoints for leaf size, aroma, liquor, flavors etc. They are then vacuum-packaged in opaque aluminium-lined bags using sophisticated machinery. These vacuum-bags are then stored in a dehumidified, temperature-controlled warehouse which ensures that the teas remain garden-fresh and maintain their character. Upon receiving a consumer's order, we further pack the required quantity of tea in smaller vacuum-sealed packs which are boxed in the retail boxes and then sent over to our own delivery centers located in various parts of the world.

 We source our teas from over 150 renowned plantations and small inidivual farms in India. Within the country, we procure from 5 popular tea-producing regions, namely : Darjeeling, Assam, Nilgiri, Kangra, and Sikkim. 

 Yes, all our teas are naturally Gluten-free. 

Tea should always be stored in a cool and dark place. All our loose-leaf teas come with a separate re-sealable, vacuum bag which you can use to store your tea in. Since oxygen, moisture, and any sort of strong smells/aroma can adversely affect the quality of tea, make sure to store it in an air-tight container/Vacuum-tight bag in order to protect the tea from any exposure to light, extreme temperature, or humidity. 

"While temperature is easy to determine if you have a thermometer, how can you tell without one? The easiest trick is the boil-and-wait method below. Keep in mind these are just guidelines and not a guarantee! Hot water (75℃ - 80℃): Let the boiled water sit for about 5 minutes before use. Near-boiling (90℃ - 95℃): Let the boiled water sit for about 1 minute before use." 

All our premium blends are made of a variety of garden-fresh, superior quality teas from their native region. We only procure these teas during their respective harvest seasons, which differ according to the tea type, origin, season etc. Procuring these teas during their specific harvest periods means that we get their PRIME flavor, character, and freshness. 

Tea should never be reheated. If you prepare tea and then forget about it, it is better to put it in the fridge or add a cube of ice to it, to chill it completely. However, if your tea has been sitting for several hours, it is better just to pour it out and prepare a fresh batch, especially if this is green tea or white tea. 

A 100 gram pack of our loose-leaf can yield approximately 50 cups of tea.